Buccaneer Communications
A quality installation fulfillment company which serves 35 complete states.
We Deliver...
- Our first goal is to ensure that every customer is happy and satisfied with their installation.
- This will help cutdown deactivations because your customer is unhappy with their Satellite system.
- We currently have one of the highest completion ratios in this industry.
- All of our technicians are SBCA certified.
- All technicians know and understand all of the new updated Directv guidelines for standard installation.
Still delivering...
- All trucks have updated vehicles with truck signs showing DTV Logo.
- All technicians wear I.D. Badge and DTV shirt with logo displayed.
- In most areas we service we can have a 24-48 hour turnaround on installation appointment after customer receives equipment
- All technicians are insured with $1,000,000. in liability insurance
- We use Prosite to manage our installations giving you real time information on progress of each customer
- Every one of our technicians take pride in their work.
- We warranty every installation for one year.
- Buccaneer currently covers 35 States. Real coverage in every zipcode.
- Buccaneer has over 8 area offices
- Buccaneer has staff that are bi-lingual.
- Buccaneer staff is comprised of over 30 customer service reps over the 8 offices that service and schedule customers.
Buccaneer State Coverage...
- Buccaneer currently covers every zipcode in the following states:
- Florida, Georgia, Alabama, Louisiana, Mississippi, North Carolina, South Carolina, Maryland, Delaware, Pennsylvania, New Jersey, Rhode Island, DC, Virginia, West Virginia,Tennessee, Kentucky, Illinois, Missouri, Indiana, Minnesota, Wisconsin, Michigan, Ohio, Oklahoma, Nevada, Nebraska, Iowa, Washington, Oregon, California, Arizona, Maine, Arkansas and Texas
Our Goal...
- To ensure every customer is happy and satisfied
- To ensure installations are done quickly and professionally
- To ensure fewer customer cancellations
- To increase your overall completion ratio
- To lower your chargebacks on equipment that does not get activated at time of installation
